Postgresql Consulting & Support

Enhanced PostgreSQL Support Contracts: Tailored to Your Needs

At Jumping Bean, we understand that each organization has unique PostgreSQL support requirements. That's why we've developed a flexible and comprehensive range of PostgreSQL support contracts to fit every need and budget. Our contracts include Asset-based, Time-based, Retainer-based, and Ad-hoc options, ensuring that you receive the support you need, when you need it.

1. Asset-Based Support Contracts

Ideal for routine maintenance and troubleshooting, our Asset-Based contracts are priced per server. This includes standard tasks like backups, replication, and minor upgrades, available from 09:00-17:00 (UTC+2hrs). For extended support, please contact us for customized pricing.

2. Time-Based Support Contracts

Suited for more complex PostgreSQL tasks such as cluster setup, data migration, or extension implementation, Time-Based contracts offer a certain number of support hours monthly. This flexible option uses a points system, with hours expiring at the end of each month, tailored to the level of support and priority required.

3. Retainer-Based Support Contracts

Our Retainer-Based contracts are perfect for those who prefer a consistent monthly fee for a set number of support hours, with the flexibility of accumulating unused hours. This option provides peace of mind, ensuring that you have support hours banked for when larger projects or unexpected needs arise.

4. Ad-Hoc Support

For those who need occasional support, our Ad-Hoc option offers flexibility without commitment, billed at an hourly rate based on the urgency of support. This ensures quick access to expert help, with a pre-signed contract to eliminate any delays in service.

Pricing and Options

Our pricing is competitive and transparent, with options to suit various levels of need, from Bronze to Gold tiers, each offering different response times, support hours, and types of support, including phone, remote, and onsite. For detailed pricing and to customize a support contract that fits your specific requirements, please contact us.

Why Choose Jumping Bean for PostgreSQL Support?

• Expertise: Our team of seasoned PostgreSQL engineers is ready to assist with any challenge.
• Flexibility: From full-time monitoring to ad-hoc problem-solving, we've got a plan for you.
• Scalability: As your business grows, our support services can scale with you, ensuring your PostgreSQL environment remains robust and efficient.

Elevate Your PostgreSQL Experience

Don't let database issues slow you down. With Jumping Bean, gain access to expert PostgreSQL support tailored to your organization's needs. Contact us today to discuss how we can help you optimize your PostgreSQL deployment for peak performance and reliability.